Voice-Based Opt-In Process (WhatsApp Messaging)

Step 1: Customer Calls

User initiates the process by calling the business number.

Step 2: AI IVR Responds

AI understands intent (e.g., "Summer Programs", "Phone Number of Department Head").

Step 3: Opt-In Prompt

IVR asks: "Would you like this via WhatsApp?"

Step 4: User Consent

User says "Yes" → verbal opt-in captured.

Step 5: Message Sent

WhatsApp message sent ONLY after consent.

CALL → AI IVR → ASK PERMISSION → USER SAYS YES → SEND WHATSAPP [Customer] │ ▼ [Calls Number] │ ▼ [AI IVR Responds] │ ▼ ["Send via WhatsApp?"] │ ▼ [User Says YES] │ ▼ [Message Sent]

    Compliance Summary
    ✔ Fully user-initiated interaction
✔ Explicit verbal consent captured
✔ No marketing blasts
✔ Messages sent only upon request

  

Try It Yourself

📞 Call: 732-860-2511

Say:
👉 "Summer Programs"
👉 "Send information via WhatsApp"